[lxc-users] discuss.linuxcontainers.org experiment

Tue Apr 25 20:09:27 UTC 2017

Ron,

If you are using LXD as part of line of business or mission critical
infrastructure for an enterprise, I would have expected that you would
already have purchased a comprehensive Ubuntu Advantage support plan
from Canonical. That's the most reliable way to get relevant,
up-to-date, "official" advice from Canonical as to best practices and
usability tips.

The point of Ubuntu Advantage is that you're getting "official" help
from the source, and IIRC it comes with a response time SLA so you can
be sure that if the developers get busy with deadlines, you'll still
get a response within X hours/days.

Full disclosure: I used to be an Ubuntu Advantage customer, and had a
good experience, but I have no financial or social incentive to
promote a Canonical offering... I just think it'd be good to have if
you don't have it already. And if you do have it, use it!

You can also ask on Discourse or the mailing list, but keep in mind
that Discourse and the mailing list are open to the user community, so
you're going to get "unofficial" responses that might be wrong or not
applicable to your situation (such as mine ;)).

To me, it would be a little weird to have some sort of officially
blessed set of Canonical-only official posts on the Discourse. Isn't
the purpose of the Discourse to be open to the community? (Including
posts by core devs, who might be Canonical employees, but are speaking
on behalf of themselves as an individual, not on behalf of the
company.)

If having the official advice of the company as a legal entity is
critical to you, I can only give you a positive endorsement of Ubuntu
Advantage as a fellow customer.

Sean

On Tue, Apr 25, 2017 at 4:01 PM, Ron Kelley <rkelleyrtp at gmail.com> wrote:
> Stéphane,
>
> Thanks for setting up the discussion group.  I just joined…
>
> As a suggestion, it would be great if we could have an official “best practices” section supported/endorsed by the Canonical team.  Or, a section whereby people can contribute their designs and others can add their viewpoints.  I know many people use LXC/LXD for home/personal use, but many of use are using this technology in data center production environments.
>
> Some ideas off the top of my head:
> * How to manage tens/hundreds of LXD servers (single host, multi-host, or multi-geo locations)
> * How to quickly find mis-behaving containers (consuming too much resources, etc)
> * How to get container run-time stats per LXD server
> * Best practices when backing up, restoring, cloning containers
> * Best practices when deploying containers (same UID, different UID per container, etc)
>
> As we adopt LXD more and more in our DC designs, it becomes increasingly important for our organization to leverage best practices from the industry experts.
>
> Thanks,
>
> -Ron
>
>
> On Apr 25, 2017, at 1:50 PM, Stéphane Graber <stgraber at ubuntu.com> wrote:
>>
>> Hey there,
>>
>> We know that not everyone enjoys mailing-lists and searching through
>> mailing-list archives and would rather use a platform that's dedicated
>> to discussion and support.
>>
>> We don't know exactly how many of you would prefer using something like
>> that instead of the mailing-list or how many more people are out there
>> who would benefit from such a platform.
>>
>> But we're giving it a shot and will see how things work out over the
>> next couple of months. If we see little interest, we'll just kill it off
>> and revert to using just the lxc-users list. If we see it take off, we
>> may start recommending it as the preferred place to get support and
>> discuss LXC/LXD/LXCFS.
>>
>>
>> The new site is at: https://discuss.linuxcontainers.org
>>
>>
>> We support both Github login as well as standalone registration, so that
>> should make it easy for anyone interested to be able to post questions
>> and content.
>>
>> The site is configured to self-moderate, so active users who post good
>> content and help others will automatically get more privileges. That
>> should let the community shape how this space works rather than have me
>> and the core team babysit it :)
>>
>>
>> Discourse (the engine we use for this) supports notifications by e-mail
>> as well as responses and topic creation by e-mail. So for those of you
>> who don't like dealing with web stuff, you can tweak the e-mail settings
>> in your account and then interact with it almost entirely through
>> e-mails.
>>
>> Just a note on that bit, the plaintext version of those e-mails isn't so
>> great right now, it's not properly wrapped, contains random spacing and
>> the occasional html. I subscribed myself to receive all notifications
>> and will try to tweak the discourse e-mail code for those of us who use
>> mutt or other text-based clients.
>>
>>
>> Anyway, please feel free to post your questions over there, share
>> stories on what you're doing with LXC/LXD/LXCFS, ...
>>
>> We just ask that bug reports remain on Github. If a support question
>> turns out to be a bug, we'll file one for you on Github or ask for you
>> to go file one there (similar to what we've been doing on this list).
>>
>>
>> Hope this is a useful addition to our community!
>>
>> Stéphane
>> _______________________________________________
>> lxc-users mailing list
>> lxc-users at lists.linuxcontainers.org
>> http://lists.linuxcontainers.org/listinfo/lxc-users
>
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